Wanicha Owen, Gisf
About Wanicha Owen, Gisf
Wanicha Owen is a Commercial Account Manager at SANS Institute, specializing in customer education about innovative business solutions. With a background in business account management and sales, she has over a decade of experience in the field.
Work at SANS Institute
Wanicha Owen has been employed at SANS Institute as a Commercial Account Manager since 2019. In this role, she focuses on educating customers about innovative business solutions and ensuring successful integration of these solutions for new business customers. Her responsibilities include analyzing customer needs and presenting integrated solutions effectively. She utilizes sales force automation tools to track and report sales progress, contributing to the overall success of the organization.
Previous Experience in Account Management
Prior to her current position, Wanicha Owen worked as a Business Account Manager at Verizon Wireless from 2012 to 2019 in Denver, CO. During her tenure, she specialized in prospecting, cold-calling, and generating new sales leads. Before that, she served as an Account Executive at Performance Networks for a brief period in 2019. Additionally, she worked at ICM Corporation, a Belden Company, as Inside Sales/Customer Support from 2004 to 2011, where she gained valuable experience in customer support and sales.
Education and Expertise
Wanicha Owen holds a Bachelor's degree in Business English from Pibulsongkram Rajabhat University in Pitsanuloke, Thailand, where she studied from 1994 to 1997. She furthered her education at SANS Institute, earning the GIAC Information Security Fundamental Certificate. Her academic background, combined with her extensive experience in sales and account management, equips her with the skills necessary to analyze customer needs and present effective solutions.
Skills in Sales and Customer Support
Wanicha Owen possesses expertise in various sales techniques, including prospecting, cold-calling, and generating new sales leads. She effectively analyzes customer needs to present integrated solutions and provides follow-up training for new business customers. Her experience with sales force automation tools enhances her ability to track and report sales progress, ensuring that customer interactions are productive and aligned with business goals.