Kary Provo
About Kary Provo
Kary Provo serves as the Director of Business Operations at SANUWAVE in Eden Prairie, Minnesota, where he has worked since 2022. With extensive experience in customer service and operations management across various companies, he is recognized for his strong communication skills and ability to implement processes that enhance profitability.
Work at SANUWAVE
Kary Provo has been serving as the Director of Business Operations at SANUWAVE since 2022. In this role, he is responsible for overseeing various business operations and ensuring efficient project management. Prior to this position, he worked as the Director of Customer Service & Sales Operations at SANUWAVE from 2021 to 2022. His experience at SANUWAVE has contributed to the company's operational efficiency and customer service excellence.
Previous Experience
Before joining SANUWAVE, Kary Provo held several positions at Loffler Companies, where he worked as a Client Services Manager from 2018 to 2020 and as a Client Services Supervisor for 7 months in 2018. He also worked at American Medical Systems in various roles, including Customer Service Supervisor from 2009 to 2011 and Customer Service Manager from 2011 to 2015. His career includes experience at Boston Scientific and SFM - The Work Comp Experts, where he developed strong leadership and customer service skills.
Education and Expertise
Kary Provo completed his education at Minnetonka High School. He possesses strong interpersonal and telephone communication skills, which are essential for managing multiple projects and meeting deadlines. His expertise includes effectively interacting with diverse stakeholders, showcasing well-developed communication and presentation skills that enhance team collaboration and customer satisfaction.
Leadership and Management Skills
Kary Provo is recognized for his leadership capabilities, particularly in hiring and coaching staff. He has demonstrated an ability to enhance the overall performance of customer service teams through effective management practices. His strong time management skills enable him to prioritize tasks based on company requirements, contributing to improved operational efficiency.
Achievements in Process Improvement
Throughout his career, Kary Provo has implemented new processes that have significantly increased company profitability, particularly in the medical device industry. His focus on process improvement reflects his commitment to operational excellence and customer service enhancement.