Lakshmi Santala Gudla
About Lakshmi Santala Gudla
Lakshmi Santala Gudla serves as the Director and Head of Services for Finance & Risk at SAP Fioneer India, bringing over 18 years of experience in IT and project management. She has held various roles at SAP and Infotech Enterprises, focusing on financial services and people management.
Current Role at SAP Fioneer
Lakshmi Santala Gudla serves as the Director and Head of Services for Finance & Risk at SAP Fioneer India. In this role, which she has held since 2023, she is based in Bengaluru, Karnataka, India, and operates in a hybrid work environment. Her responsibilities include managing the Banking and Insurance team within the Financial Services Industry, ensuring that projects align with client needs, and supporting market units in positioning SAP Financial Services products globally.
Previous Experience at SAP
Prior to her current position, Lakshmi worked at SAP in various roles. From 2013 to the present, she has been a Bid Manager, contributing to project submissions and ensuring alignment with client requirements. She also served as the RICEF Services Delivery Lead from 2010 to 2013 in SAP Global Delivery, where she gained valuable experience in service delivery.
Background in IT and Project Management
Lakshmi has over 18 years of experience in the IT sector, specializing in SAP People Management, Business Management, Project Management, Sales, Customer Handling, and Delivery Management. Before joining SAP, she worked as a Project Engineer at Infotech Enterprises IT Services Pvt Ltd from 1997 to 2002, where she developed foundational skills in project execution and client interaction.
Educational Qualifications
Lakshmi holds a Master of Business Administration (MBA) in Operations Research from Indira Gandhi National Open University, which she completed from 2009 to 2012. Additionally, she attended the Indian Institute of Management, Calcutta, where she completed a Senior Management Program (SMP) in Business Administration and Management from 2014 to 2015.
Leadership and People Management Skills
In her current role, Lakshmi provides professional people management advice and support to enhance team performance. She focuses on ongoing coaching, support, and advice on HR-related issues, maintaining professional communication and timely feedback with stakeholders. She also leads bid teams, ensuring effective resource allocation and coordination across multi-disciplinary teams.