An Le
About An Le
An Le is a 2nd Line Support Analyst at Save the Children UK, where he has worked since 2018. He has previous experience in IT support roles at Pearson, Hachette UK, and Hackney New School Limited.
Work at Save the Children
An Le has been employed at Save the Children UK since 2018, serving as a 2nd Line Support Analyst. In this role, An is responsible for providing technical support and troubleshooting for various IT issues within the organization. This position involves working closely with other IT staff to ensure efficient operations and support for Save the Children's mission.
Previous Experience in IT Support
Prior to joining Save the Children, An Le held several positions in IT support. An worked at Hachette UK from 2014 to 2016 as IT Support, where responsibilities included maintaining IT systems and assisting users with technical issues. An also served as an IT Technician at Hackney New School Limited from 2013 to 2014, focusing on technical support and system maintenance. Earlier in 2012, An briefly worked at Pearson as a Junior Network Support in London.
Education and Expertise
An Le studied at Hackney Community College, where An completed an Advanced Apprenticeship in IT Applications from 2013 to 2014. This educational background provided An with foundational skills and knowledge in IT, contributing to a career in technical support and network management.
Background in IT
An Le has developed a strong background in IT support and technical assistance over several years. Starting with early roles in network support and progressing to more specialized positions, An has gained experience in troubleshooting, system maintenance, and user support. This background has been instrumental in An's current role at Save the Children.