David Mac Leod, Au
About David Mac Leod, Au
David Mac Leod is a Sr. Account Manager and Systems Administrator at Woodruff-Sawyer & Co. in San Francisco, CA, where he has worked since 2008. He has extensive experience in the insurance industry, having held various roles at companies such as Chubb Insurance and American International Group.
Work at Woodruff-Sawyer
David Mac Leod has been employed at Woodruff-Sawyer & Co. since 2008, serving as a Senior Account Manager and Systems Administrator. Over his 16 years with the company, he has contributed to various initiatives aimed at enhancing client services and operational efficiencies. His role involves developing marketing strategies and analyzing existing coverages to better serve clients. He has also project managed the creation of a new client portal and outsourcing solutions specifically for Property & Casualty clients.
Previous Experience in Insurance
Before joining Woodruff-Sawyer, David Mac Leod held several positions in the insurance industry. He worked at Chubb Insurance as an Underwriting Associate from 2000 to 2004. Prior to that, he was a Senior Underwriting Assistant at Sable Insurance Company for one year in 1999. His career in insurance began at American International Group, where he served as a Casualty Junior Underwriter for a decade from 1986 to 1996, working in both Boston and San Francisco.
Technical Skills and Expertise
David Mac Leod possesses a highly technical background, emphasizing the development of marketing strategies and the analysis of existing coverages. He utilizes EPIC workflows to implement technology solutions that enhance efficiencies for clients. His strong negotiating skills and focus on customer service are essential components of his role, allowing him to effectively manage client relationships and expectations.
Achievements in Project Management
Throughout his career, David Mac Leod has demonstrated a capacity for project management, particularly in the insurance sector. He successfully managed the build-out of a newly developed client portal, which aimed to streamline client interactions and improve service delivery. His experience in outsourcing solutions for Property & Casualty clients further showcases his ability to lead projects that enhance operational capabilities.
Performance and Work Ethic
David Mac Leod has a proven track record of exceeding performance expectations in his roles. He has consistently demonstrated the ability to work well under pressure, which is crucial in the fast-paced insurance industry. His commitment to customer service and effective negotiation contributes to his success in managing client accounts and ensuring satisfaction.