Shelley Medeiros, AI C, Afis
About Shelley Medeiros, AI C, Afis
Shelley Medeiros is a Senior Claims Consultant at Woodruff Sawyer, with extensive experience in the insurance industry, including roles at Nationwide Insurance and Allianz Global Corporate & Specialty. She specializes in complex claims oversight and resolution strategies, holding multiple relevant qualifications in claims and risk management.
Current Role at Woodruff Sawyer
Shelley Medeiros serves as a Senior Claims Consultant at Woodruff Sawyer, a position she has held since 2021. In this role, she provides oversight on complex claims and develops resolution strategies specifically for property and cargo matters. Her expertise in claims management is utilized to ensure effective handling of client issues.
Previous Experience at Nationwide Insurance
Prior to her current role, Shelley worked at Nationwide Insurance as a Property Claims Manager from 2011 to 2018. During her seven years in the San Francisco Bay Area, she managed various property claims, enhancing her skills in claims resolution and customer service.
Education and Professional Qualifications
Shelley studied at the Insurance Institute of America, where she achieved the Associate in Claims designation from 2002 to 2003. She also holds a Bachelor of Science in Business Management from the University of Phoenix. Additionally, she completed her studies at the International Risk Management Institute, Inc., earning the AFIS designation in Agribusiness and Agricultural Business Operations from 2019 to 2020.
Experience in the Insurance Industry
Shelley has a diverse background in the insurance industry, having worked in various roles. She was a Loss Control Representative at Chubb for eight months in 2020-2021, and served as an Agricultural Risk Consultant at Allianz Global Corporate & Specialty from 2018 to 2020. Her experience also includes five years as a Casualty Claims Manager at Allied Insurance from 2006 to 2011.
Expertise in Claims Management
Shelley Medeiros possesses a strong background in subrogation and customer satisfaction within the insurance sector. She is responsible for analyzing coverage and managing key carrier relationships for clients, which enhances her effectiveness in claims consulting and resolution strategies.