Christian Hugo
About Christian Hugo
Christian Hugo is an Associate Manager - EDI Technical at SC Johnson in Makati City, Philippines, with extensive experience in technical support, project management, and B2B/EDI processes.
Company
Christian Hugo is currently working at SC Johnson as an Associate Manager - EDI Technical in Makati City, Philippines. SC Johnson is a global manufacturer of household cleaning supplies and other consumer chemicals.
Previous Roles
Christian Hugo has held several roles in the IT and technical support field prior to his current position. He worked at GXS as an EDI Business Systems Integrator (Technical Project Lead) from 2013 to 2016 in Makati, Philippines. Before his tenure at GXS, he was with Thomson Reuters, where he served as a Direct Technical Specialist from 2012 to 2013, a Project Implementor from 2011 to 2012 in Taguig City, Philippines, and as a Field Support Engineer from 2009 to 2011 in Makati City, Philippines.
Education and Expertise
Christian Hugo studied Computer Engineering at the Polytechnic University of the Philippines, achieving a Bachelor of Science degree from 2004 to 2009. He attended Paranaque Science High School from 2000 to 2004. His areas of expertise include managing and resolving technical issues, leading projects, solutions management, and technical support of various B2B/EDI processes. He is knowledgeable in supply chain management, logistics, order to cash processes, third-party logistics, transportation management systems, and ERP concepts.
Technical Skills
Christian Hugo possesses significant technical skills, including a deep understanding of the software development life cycle (SDLC) and ITIL principles. He is experienced in managing stakeholder expectations, meeting SLAs, and delivering projects on time. He is adept at providing root cause analysis, troubleshooting IT solutions on-site and remotely, and adapting to changes in technology quickly.
Professional Abilities
Christian Hugo demonstrates strong professional abilities such as leading project teams, maintaining open collaboration, and ensuring project deliveries with minimal escalations. He excels in providing clear and comprehensive milestone reports and possesses excellent communication skills. His approachable attitude and ability to work in fast-paced environments have enabled him to effectively support medium to large-scale enterprise requirements.