Jonathan Campos
About Jonathan Campos
Jonathan Campos is an Associate Manager in Customer Marketing at SC Johnson in Mexico City, with extensive experience in customer service and marketing roles.
Current Role at SC Johnson
Jonathan Campos is currently an Associate Manager, Customer Marketing at SC Johnson, based in Mexico City. In his role, he is responsible for overseeing customer-centric marketing strategies, enhancing product visibility, and driving sales growth in the lifestyle brands category. His strategic and analytical thinking has been instrumental in optimizing marketing efforts and improving customer satisfaction and loyalty.
Previous Positions at SC Johnson
Before his current role, Jonathan Campos worked at SC Johnson in two different capacities in Mexico City. From 2019 to 2020, he served as a Senior Associate, Key Account Manager (KAM) for Walmart. Prior to that, from 2017 to 2018, he was a Senior Associate, KAM for WHC. During these periods, he developed and executed successful marketing campaigns, increasing brand awareness and market share in the home cleaning sector.
Career at Telcel
Jonathan Campos has a substantial history with Telcel, where he held several roles over six years. His positions included Customer Service Manager from 2016 to 2017 in Veracruz and Customer Service Supervisor from 2015 to 2016. He also served as Senior Customer Service Executive for five months in 2015 and as Junior Customer Service Executive from 2011 to 2014. In these roles, he implemented customer service strategies that enhanced customer satisfaction and operational efficiencies.
Educational Background
Jonathan Campos has an extensive educational background. He achieved a Master’s degree in Marketing from Universidad de las Américas Puebla between 2015 and 2017. During the same period, he completed a Specialist course in Branding & Retailing at Fundación Universidad de las Américas Puebla. Jonathan also holds a Specialist degree in International Business/Trade/Commerce from Universidad Veracruzana, achieved between 2014 and 2015. Additionally, he earned a Bachelor of Business Administration from Universidad Veracruzana (2007-2010) and completed a Business Course in International Business at Beijing International Studies University in 2010.
Key Achievements
Throughout his career, Jonathan Campos has implemented a customer-centric marketing strategy that significantly improved customer engagement for home cleaning and storage products. He played a key role in launching new home storage solutions that were well-received by customers and industry experts. He has also collaborated with cross-functional teams to enhance product visibility and drive sales growth, demonstrating his strong capabilities in marketing and customer strategy.