Juar C. Anala, Clssyb 7 Qc Tool
About Juar C. Anala, Clssyb 7 Qc Tool
Juar C. Anala is an Analyst in Customer Fulfillment at SC Johnson in Makati, Philippines, with a background in Japanese language proficiency and experience in customer service and content moderation.
Title: Analyst, Customer Fulfillment
Juar C. Anala currently holds the position of Analyst, Customer Fulfillment at SC Johnson in Makati, National Capital Region, Philippines. This role involves ensuring that customer orders and needs are met efficiently and effectively, contributing to overall customer satisfaction and operational efficiency.
Professional Experience in Customer Fulfillment and Content Moderation
Juar C. Anala has amassed extensive professional experience, including roles at OPSIFY and SC Johnson. At OPSIFY, he worked as a Japanese Content Editor and Specialist for a year, a Japanese Content Moderator for a year, and a Multilingual Japanese Customer Service Representative for three years. His work involved editing and moderating Japanese content, as well as providing customer service to Japanese-speaking clients, demonstrating his versatility in different capacities.
Education and Expertise in Japanese Language
Juar C. Anala studied at Phil-Nippon Technical College, where he focused on Technical Skills and the Japanese Language. He achieved the JLPT N1 certification, the highest level of proficiency in the Japanese Language Proficiency Test, in 2012 after a rigorous 11-month program. This certification evidences his advanced skills in Japanese, contributing to his proficiency in roles requiring bilingual capabilities.
International Work Experience and Teaching
Juar C. Anala gained significant international work experience in Japan, working at ニチユ三菱フォークリフト株式会社滋賀工場 as 技能実習生 for two years. Additionally, he worked as a Japanese Language Teacher at PHIL-NIPPON TECHNICAL COLLEGE for seven months in 2016, highlighting his ability to teach and convey complex language concepts effectively. These experiences have enriched his cross-cultural communication skills and broadened his professional outlook.
Certification in Lean Six Sigma Yellow Belt
Juar C. Anala is a Certified Lean Six Sigma Yellow Belt, demonstrating his competence in process improvement methodologies. This certification indicates his ability to enhance operational efficiency and effectiveness, ensuring quality and productivity in various professional roles. It reflects his commitment to continuous improvement and professional development.