Nikoletta Kontovraki
About Nikoletta Kontovraki
Nikoletta Kontovraki is an Analyst/Customer Fulfillment professional currently working at SC Johnson in the United Kingdom. She has a diverse background with experience in various roles across multiple industries and countries.
Current Position at SC Johnson
Nikoletta Kontovraki is currently working as an Analyst/Customer Fulfillment at SC Johnson in the United Kingdom. In her role, she has implemented sustainable solutions to address root causes of supply chain issues, leading to cost optimization. Additionally, she has been trained to cover Customer Fulfillment for the Greek Market when necessary, demonstrating her versatility in handling different regional markets.
Professional Experience at IBM
Nikoletta Kontovraki worked at IBM as a Q2C (Quote to Cash) Pre-sales & Post-sales Specialist for France from 2018 to 2020. During her two-year tenure in the Slovak Republic, she contributed to the pre-sales and post-sales processes, ensuring smooth operations and effective service delivery.
Early Career in Administration and Translation
Nikoletta began her career in various roles including Translation and Administrative functions. She worked as a Freelance Translator at ORTHOBIOTIKI S.A from 2009 to 2011 in Athens, Greece, and as a Subtitling Operator for NOVA TV, Foxlife Channel from 2009 to 2010. Additionally, she served as an Administrative Assistant at Phoenix Energy Navigation for eight years from 2008 to 2016 in Piraeus, Greece.
Educational Background
Nikoletta studied at Hellenic Open University, where she earned a Bachelor's Degree in European Civilization over five years, from 2014 to 2019. She also studied French Language and Literature at the National & Kapodistrian University of Athens, furthering her expertise in language and literature.
Key Achievements
Nikoletta achieved a notable service level of 99.1% for Carrefour Italy through Vendor Managed Inventory (VMI) services using EWR and GCR Generix software systems. This accomplishment highlights her ability to leverage software systems for supply chain and inventory optimization.