Scott Hetchler
About Scott Hetchler
Scott Hetchler is a Technical Support Engineer at SC Johnson in Racine, Wisconsin, with a background in IT and software development.
Current Role at SC Johnson
Scott Hetchler began his role as a Technical Support Engineer at SC Johnson on July 1st, 2021. In this position, he is involved in supporting technical operations and providing assistance with IT-related issues. Based in Racine, Wisconsin, Scott leverages his extensive background in IT and technical support to enhance productivity and ensure the smooth operation of the company's technical infrastructure.
Previous Experience at Abbott
From 2020 to 2021, Scott Hetchler served as an IT Level 2 Tech at Abbott in Illinois. Over the course of 8 months, he provided technical support, managed IT-related tasks, and contributed to the overall IT functionality of the organization. His tenure at Abbott enabled him to further develop his skills in IT support and enhance his problem-solving capabilities.
Background in Information Technology
Scott Hetchler has a diverse background in information technology, with significant experience in various roles. At Snap-on Tools, he worked as an Information Technology Help Desk employee from 2019 to 2020. He also held roles at Eisley Creative, Backyard Dream Studios, and Emerson Commercial & Residential Solutions. His roles have ranged from Independent Contractor and Camera Operator to Operations & Facilities Manager, Close & Connect Operator, Commercial Packer, and Material Handler. This comprehensive experience has equipped him with a broad understanding of IT operations and support.
Education and Technical Skills
Scott Hetchler holds an Associate's Degree in Software Development from Gateway Technical College, which he obtained in December 2020. He studied IT Software Development for two years, from 2018 to 2020. Additionally, he attended DeVry University, where he pursued studies in Business Management and Criminal Justice/Police Science. Scott is proficient in multiple programming languages, including i5/OS, AS/400 Control Language, HTML, DHTML, CSS, JavaScript, C#, .Net, and RPG/400. His educational background and technical skills make him a well-rounded professional in the IT sector.
Supervisory Experience
Scott Hetchler has three years of supervisory experience, which has honed his ability to prioritize tasks and maintain workflow efficiency. His experience in various roles, from IT support to operations management, has provided him with a solid foundation in leadership and team coordination. This experience is instrumental in his current role at SC Johnson, where he continues to demonstrate his capability in managing technical support operations.