Kimberly Gabitoya
About Kimberly Gabitoya
Kimberly Gabitoya is a Customer Service Representative with extensive experience in various roles within the customer service and sales sectors. She has worked for several companies, including Teleperformance and Ubiquity, and holds a Bachelor's degree in Business Administration from La Consolacion College - Bacolod.
Current Role as Customer Service Representative
Kimberly Gabitoya currently serves as a Customer Service Representative. In this role, she engages with customers to address inquiries and provide support. Her experience in customer service contributes to her effectiveness in managing customer relationships and resolving issues.
Experience at Winners Choice VA
Kimberly Gabitoya has been with Winners Choice VA since 2021, initially working as a Virtual Assistant for one year before transitioning to her current position as an Appointment Setter. Her responsibilities include scheduling appointments and coordinating communications, demonstrating her adaptability in various roles within the organization.
Previous Employment at Teleperformance
From 2017 to 2020, Kimberly Gabitoya worked at Teleperformance as a Travel Specialist. During her three years in this position, she provided travel-related assistance, showcasing her ability to handle customer inquiries in a specialized sector.
Education in Business Administration
Kimberly Gabitoya studied at La Consolacion College - Bacolod, where she pursued a Bachelor of Science in Business Administration with a focus on Human Resources Management/Personnel Administration. She completed her studies from 2018 to 2019, gaining foundational knowledge applicable to her career.
Career History in Customer Service
Throughout her career, Kimberly Gabitoya has held various customer service roles. She worked at Transcom as a Customer Service Representative from 2014 to 2016, and at Ubiquity from 2020 to 2021. Additionally, she served as a Technical Support Specialist at Convergys for six months in 2016, contributing to her extensive experience in the field.