Estefania Itandehui Millán
About Estefania Itandehui Millán
Estefania Itandehui Millán is an Operations Program Manager at Scale AI, where she has worked since 2022. She has extensive experience in operations and training roles at various companies, including Mercado Libre, DiDi, and Amazon.
Current Role at Scale AI
Estefania Itandehui Millán serves as an Operations Program Manager at Scale AI, a position she has held since 2022 in Mexico City, Mexico. In this role, she tracks key performance indicators (KPIs) related to promoter training and recruitment activities. She also explores and manages partnerships, focusing on closing and maintaining relationships that are crucial for operational success.
Previous Experience at Mercado Libre
Prior to her current role, Estefania worked at Mercado Libre as a Training Supervisor from 2019 to 2022 in Mexico City, Mexico. During her three years there, she was responsible for overseeing training programs and ensuring effective onboarding processes for new employees.
Professional Background at Elektra and DiDi
Estefania's career includes a position at Elektra as Gerente operativo de surtido y embarque for six months in 2017-2018 in Tepotzotlan Centro, Mexico. She also worked as an Operations Business Analyst at DiDi from 2018 to 2019 in the Guadalajara Area, where she coordinated recruiting activities that resulted in 2,911 unique driver sign-ups within a five-week period.
Academic Qualifications from Tecnológico de Monterrey
Estefania holds a Master's degree in Innovación para el desarrollo empresarial from Tecnológico de Monterrey, which she completed between 2018 and 2020. She also earned a Bachelor's degree in Negocios y Tecnologías de Información from the same institution, studying from 2011 to 2015.
Experience at Amazon and Tecnológico de Monterrey
Estefania worked at Amazon as a Learning Manager from 2015 to 2017 in the MEX1 Fulfillment Center. Additionally, she served as a professor at Tecnológico de Monterrey for four months in 2018, teaching at the high school level in Lago de Guadalupe, Mexico.