Herman Santos Cadena
About Herman Santos Cadena
Herman Santos Cadena is an Operations Program Manager with expertise in telecommunications and data analytics. He has a background in Mechanical Engineering and Business Administration, along with extensive experience managing operational excellence projects in Latin America.
Work at ScaleAI
Herman Santos Cadena has been serving as an Operations Program Manager at Scale AI since 2021. In this role, he is responsible for overseeing various operational initiatives and ensuring the effective execution of projects. His position involves leveraging his expertise in telecommunications and data analytics to enhance operational efficiency. His tenure at Scale AI has allowed him to apply his knowledge in a dynamic environment focused on artificial intelligence and data management.
Previous Experience at América Móvil
Prior to his current role, Herman worked at América Móvil as the Lead of Mobile Operations for Latin America from 2017 to 2021. In this capacity, he managed mobile operations across the region, focusing on optimizing processes and driving operational excellence. His experience at América Móvil contributed to his understanding of the telecommunications sector and operational management.
Education and Expertise
Herman holds a Bachelor of Engineering in Mechanical Engineering from Tecnológico de Monterrey, where he studied from 2012 to 2017. He furthered his education by obtaining a Master of Business Administration (MBA) from EGADE Business School del Tecnológico de Monterrey, completing his studies from 2021 to 2023. His academic background equips him with a solid foundation in engineering principles and business management, enhancing his capabilities in operations and project management.
Background in Telecommunications and Data Analytics
Herman possesses significant expertise in the development and deployment of telecommunications and data analytics projects. His experience spans managing operational excellence (OpEX) saving projects across Latin America, where he applied his skills to improve efficiency and reduce costs. His strong interest in finance, economics, artificial intelligence, and data analysis further informs his approach to operational management.
Internship Experience
Herman has gained practical experience through various internships. He worked as an Engineering Intern at Textron Aviation from 2016 to 2017 for five months, where he contributed to engineering projects. Additionally, he served as a Continuous Improvement Intern at ZF Group for three months in 2017. These internships provided him with valuable insights into engineering processes and continuous improvement methodologies.