Jonathan Feng
About Jonathan Feng
Jonathan Feng is a Customer Engineering Manager at Scale AI, specializing in custom solutions using Python and Node.js. He leads a team focused on scaling technical solutions for generative AI and has a background in customer success and engineering.
Work at ScaleAI
Currently, Jonathan Feng serves as a Customer Engineering Manager at Scale AI, a position he has held since 2022. In this role, he leads a team that focuses on developing technical solutions to scale generative AI applications. His responsibilities include building and maintaining product documentation for both self-service and enterprise products. Prior to this role, he worked as a Field Engineer at Scale AI from 2021 to 2022, where he contributed to technical implementations and customer support.
Education and Expertise
Jonathan Feng earned a Bachelor of Arts in Cognitive Science from the University of California, Berkeley, completing his studies from 2014 to 2019. His educational background provides a strong foundation for his work in developing custom solutions using programming languages such as Python and Node.js. His expertise lies in enhancing sales processes and optimizing pipelines through technical innovation.
Background
Jonathan Feng has a diverse professional background that includes various roles in engineering and customer success. He began his career as a Student Laboratory Assistant at the University of California Pavement Research Center in 2016. He later founded a company called outspace, where he worked from 2017 to 2018. He transitioned to a Customer Success Engineer role at Sama from 2019 to 2020 before joining Scale AI.
Previous Experience
Before his current role at Scale AI, Jonathan Feng gained valuable experience as a Field Engineer from 2021 to 2022. His earlier positions include a year as a Customer Success Engineer at Sama and a six-month stint as a Student Laboratory Assistant at the University of California Pavement Research Center. His varied experiences have contributed to his ability to develop effective technical solutions.