Joyce Chen
About Joyce Chen
Joyce Chen is a Business Operations Manager at Scale AI, with a diverse background in business analysis, product management, and operations across various companies including Amazon and Capital One. She holds an MBA from MIT Sloan School of Management and a BA in Economics from Yale University.
Current Role at Scale AI
Joyce Chen serves as the Business Operations Manager at Scale AI, a position she has held since 2023. In this role, she is responsible for overseeing various operational processes and ensuring efficient business practices within the organization. Her work is conducted on-site in the San Francisco Bay Area.
Previous Experience at Amazon
Joyce Chen worked as a Business Analyst Intern at Amazon in 2015. During her three-month internship in Seattle, WA, she gained experience in data analysis and operational strategy, contributing to projects that supported the company's business objectives.
Educational Background at MIT and Yale
Joyce Chen studied at the MIT Sloan School of Management, where she earned her Master of Business Administration (MBA) from 2021 to 2023. Prior to that, she completed her Bachelor of Arts in Economics at Yale University from 2012 to 2016. Her educational background provides a strong foundation in business and economic principles.
Internships and Early Career Development
Joyce Chen has a diverse internship history that includes roles such as a Commercial Officer Intern at the U.S. Commercial Service in 2014 in Shanghai, China, and an Opportunity Research Intern at SureStart in 2021 in the San Francisco Bay Area. These experiences contributed to her understanding of international business and market research.
Career Progression in Business Operations
Throughout her career, Joyce Chen has held various positions that reflect her expertise in business operations and product management. She worked as a Blockchain Product Manager at Capital One and as a Decision Scientist at Terrain Advisors. Her roles have involved strategic analysis and operational improvements, showcasing her ability to adapt and excel in different business environments.