Lucas Southall
About Lucas Southall
Lucas Southall serves as the Content & Language Lead at Scale AI, where he focuses on equipping teams with the necessary knowledge and resources to tackle complex challenges. He has a background in marketing and Mandarin Chinese from Northern Arizona University and has held leadership roles in content relevance and project management at various companies.
Work at ScaleAI
Lucas Southall serves as the Content & Language Lead at Scale AI, a position he has held since 2020. In this role, he leads cross-divisional initiatives aimed at implementing large-scale quality improvement and efficiency initiatives. He manages global teams to deliver innovative solutions that meet complex client needs. His responsibilities include recruiting, managing, and training project managers who oversee virtual web search evaluation consultants in over 30 markets worldwide. Southall collaborates with upper management to drive company-wide initiatives, including the implementation of new ERP systems and proprietary tools.
Education and Expertise
Lucas Southall studied at Northern Arizona University, where he attended The W. A. Franke College of Business. He earned a Bachelor of Science in Business Administration (BSBA) with a focus on Marketing and Mandarin Chinese. His educational background provides him with a strong foundation in business principles and language skills, which he applies in his current role to enhance team performance and client satisfaction.
Background
Before joining Scale AI, Lucas Southall worked at Appen as the Director of Content Relevance from 2012 to 2020. During his eight years in this role, he operated in the Greater Seattle Area, where he focused on content strategy and relevance. Prior to Appen, he served as a Project Manager at Professional Service Industries, Inc. (PSI) from 2009 to 2011 in the Eugene, Oregon Area. His diverse experience in project management and content strategy has contributed to his current leadership role.
Achievements
Throughout his career, Lucas Southall has demonstrated a commitment to identifying and enabling teams with the necessary knowledge and resources to tackle complex challenges. His leadership at Scale AI has led to the successful implementation of quality improvement initiatives and the delivery of best-in-class solutions to clients. His ability to manage and train project managers has expanded the company's capabilities in over 30 markets globally.