Mónica Gabriela Pérez Hinojos
About Mónica Gabriela Pérez Hinojos
Mónica Gabriela Pérez Hinojos is a Quality Assurance Specialist with a Bachelor of Science in Food Technology and Processing from Universidad Iberoamericana. She has held various roles in the food and hospitality industries, including positions at International Flavors & Fragrances and Canopy by Hilton Cancun La Isla.
Current Role at Scale AI
Mónica Gabriela Pérez Hinojos serves as a Quality Assurance Specialist at Scale AI. She has held this position since 2021, contributing to the company's commitment to maintaining high standards in artificial intelligence data services. Her role involves ensuring the quality and accuracy of data used in AI training, which is crucial for the development of reliable AI models. Mónica operates from Cancún, Quintana Roo, Mexico.
Previous Experience in Quality Assurance
Before joining Scale AI, Mónica worked in various roles that contributed to her expertise in quality assurance and customer service. She was a Formula Administrator Jr. at International Flavors & Fragrances from 2015 to 2019, where she managed product formulations. Additionally, she worked as a Customer Service Fragrances representative at Takasago International Corporation from 2012 to 2014, gaining valuable experience in client relations and product quality.
Educational Background in Food Technology
Mónica studied at Universidad Iberoamericana, Ciudad de México, where she earned a Bachelor of Science (B.S.) degree in Food Technology and Processing from 1999 to 2005. This educational foundation provided her with essential knowledge in food safety, quality control, and processing techniques, which are applicable in her current role in quality assurance.
Language Studies at Universidad Nacional Autónoma de México
In addition to her primary degree, Mónica pursued French Studies at Universidad Nacional Autónoma de México from 2008 to 2010. This two-year program enhanced her language skills and cultural understanding, which can be beneficial in diverse work environments and international collaborations.
Career Progression in Customer Service and Logistics
Mónica's career includes significant experience in customer service and logistics. She worked as an Ejecutiva de Servicios Comerciales at David Michael & Co. from 2006 to 2010, where she focused on commercial services. Later, she held a logistics position at Yogen Fruz for nine months in 2010. Additionally, she served as a Welcome Enthusiast at Canopy by Hilton Cancun La Isla from 2019 to 2020, further developing her skills in customer engagement and service excellence.