Nicholas Dumlao
About Nicholas Dumlao
Nicholas Dumlao is a Manager of IT Services and Support at Scale AI, with a background in various IT roles across multiple companies. He is committed to empathetic leadership and advocates for diversity and inclusion in the workplace.
Current Role at Scale AI
Nicholas Dumlao serves as the Manager of IT Services and Support at Scale AI. He has held this position since 2023, contributing to the company's IT strategy and operations in the San Francisco Bay Area. In this role, he leads cross-functional teams to ensure successful project completion and focuses on implementing scalable systems.
Previous Experience at Motive
Before joining Scale AI, Nicholas Dumlao worked at Motive from 2020 to 2023. He held the position of IT Manager for North America and previously served as Senior Desktop Support from 2018 to 2020. His tenure at Motive involved overseeing IT operations and providing technical support in the San Francisco Bay Area.
Education and Academic Background
Nicholas Dumlao studied at Diablo Valley College from 2010 to 2012, focusing on English Language and Literature. He achieved Transfer status during his studies. Prior to that, he attended Campolindo High School from 2007 to 2010, completing his secondary education.
Career Development and Early Roles
Nicholas Dumlao began his career with an internship at Riverbed Technology in 2010, where he worked for two months. He later held various roles, including Jr. IT Consultant at The Linde Group, Inc. from 2016 to 2017, and Tier 2 Service Desk Support from 2017 to 2018. His experience also includes working as a Project Team Specialist at Best Buy and as a Counter Help at Kinder's Meats and BBQ.
Professional Values and Leadership Style
Nicholas Dumlao is passionate about leveraging technology to empower organizations and drive sustainable growth. He advocates for a culture of empathy, diversity, and human-centric IT solutions. He emphasizes the importance of fostering a supportive and inclusive work environment, which he believes is essential for team success and individual growth.