Parker Phend
About Parker Phend
Parker Phend is an Operations Program Manager with extensive experience in program management across several prominent companies, including Microsoft, Google, Amazon, and Starbucks. He has a proven track record in workforce development, project funding procurement, and enhancing operational efficiencies.
Current Role at ScaleAI
Parker Phend serves as an Operations Program Manager at Scale AI since 2022. In this role, he is responsible for overseeing operational processes and ensuring efficient program management. His work involves collaborating with various teams to optimize workflows and enhance productivity within the organization. The position is remote and based in the Greater Seattle Area.
Previous Experience at Microsoft
Parker Phend worked at Microsoft as a Program Manager for Health Next - Connected Care from 2020 to 2021. During his nine-month tenure, he contributed to the development and management of health-related programs. His role involved coordinating with teams to enhance the customer experience and drive project success in a remote working environment.
Work History at Amazon
Parker Phend held multiple positions at Amazon, starting as an Associate Program Manager on the X-Ray Operations Team from 2014 to 2017, followed by a role on the Catalog Experience Team from 2017 to 2018. He successfully implemented processes for Amazon Studios' movie and series launches, reducing cross-organizational tensions. Additionally, he trained over 60 employees in SAP Ariba Contracting and Sourcing software, improving the capabilities of sourcing departments.
Education and Academic Background
Parker Phend earned a Bachelor of Arts degree in Classics (Classical Studies) from the University of Puget Sound, where he studied from 2005 to 2009. Prior to that, he attended Clear Lake High School from 2001 to 2005. His educational background provided him with a strong foundation in analytical thinking and communication skills.
Project Management Experience
Parker Phend has extensive project management experience, including his role as a Project Manager at Starbucks from 2018 to 2020. He guided teams through complex initiatives and fostered collaboration among executives, co-workers, and third-party contractors. Additionally, he worked as a Project Management Consultant for SunSpear Games, where he assisted in securing $500,000 in funding, showcasing his expertise in project funding procurement.