Priyanka Bandyopadhyay
About Priyanka Bandyopadhyay
Priyanka Bandyopadhyay is a Salesforce Administrator with over 8 years of experience in various aspects of operational performance management and customer relationship management. She has a strong background in developing procedures for business excellence and has successfully led teams in process operations.
Work at ScaleAI
Priyanka Bandyopadhyay has been employed at Scale AI as a Salesforce Administrator since 2022. In this role, she applies her expertise in Salesforce to enhance operational efficiency and support the company's objectives. Her responsibilities include managing Salesforce configurations, developing user-friendly processes, and ensuring data integrity within the system. Her contributions are aimed at optimizing the use of Salesforce to improve overall business performance.
Professional Experience
Priyanka Bandyopadhyay has over 8 years of experience in various roles focused on Operational Performance Management, Customer Relationship, Quality Assurance, Resource Management, and Employee Development. Prior to her current position, she worked as a Salesforce Engineer at PresenceLearning from 2018 to 2022, where she contributed to the development and implementation of Salesforce solutions. Additionally, she served as Global Mobility HR at IBM from 2010 to 2014, gaining valuable experience in human resources and operational processes.
Education and Expertise
Priyanka Bandyopadhyay earned her Bachelor of Engineering (B.E.) in Information Technology from the University of Rajasthan, completing her studies from 2005 to 2009. This educational background provided her with a solid foundation in technology and systems management, which she has applied throughout her career. Her proficiency in developing procedures and service standards has been instrumental in achieving business excellence in her roles.
Background
Priyanka Bandyopadhyay has a diverse professional background that spans multiple industries and roles. She began her career in India, working at IBM in Bengaluru, where she gained experience in global mobility HR. After moving to the San Francisco Bay Area, she transitioned to a technical role as a Salesforce Engineer at PresenceLearning, before taking on her current position at Scale AI. Her career trajectory reflects her adaptability and commitment to professional growth.
Leadership and Team Management
Throughout her career, Priyanka Bandyopadhyay has demonstrated strong leadership skills by successfully leading teams in process operations. Her ability to guide and develop team members has contributed to improved performance and operational success in her previous roles. She focuses on fostering a collaborative environment that encourages employee development and enhances overall team effectiveness.