Qi Heng (Eric) Wang

Customer Operations Manager @ ScaleAI

About Qi Heng (Eric) Wang

Qi Heng (Eric) Wang is a Customer Operations Manager at Scale AI, where he has worked since 2019. He has previous experience as a Product Specialist at Apple and as an Executive Assistant at the University of San Francisco School of Management.

Current Role at Scale AI

Qi Heng (Eric) Wang serves as the Customer Operations Manager at Scale AI. He has held this position since 2019, contributing to the company's operations in the San Francisco Bay Area. His role involves overseeing customer-related processes and ensuring efficient service delivery.

Previous Experience at Apple

Prior to his current role, Wang worked at Apple as a Product Specialist from 2014 to 2015. During his seven-month tenure in the San Francisco Bay Area, he focused on customer engagement and product knowledge, enhancing the customer experience.

Experience at University of San Francisco

Wang served as the Executive Assistant at the University of San Francisco School of Management from 2016 to 2018. Over two years, he supported the management team, facilitating administrative tasks and contributing to the operational efficiency of the school.

Education at University of San Francisco

Wang studied at the University of San Francisco, where he earned a Bachelor of Science (B.Sc.) degree in Entrepreneurship/Entrepreneurial Studies. His studies spanned from 2015 to 2018, providing him with a solid foundation in business principles and entrepreneurial practices.

Educational Background at Sacred Heart Cathedral Preparatory

Before attending the University of San Francisco, Wang completed his education at Sacred Heart Cathedral Preparatory from 2010 to 2014. This four-year experience laid the groundwork for his further academic and professional pursuits.

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