Rebekah Lai
About Rebekah Lai
Rebekah Lai is a Quality Assurance Specialist and Team Leader at Scale AI, where she focuses on operational goals and product quality improvements. She has a background in esthetics and education in business administration and psychology.
Work at ScaleAI
Rebekah Lai has been employed at Scale AI since 2021, serving as a Quality Assurance Specialist and Team Leader. In this role, she collaborates closely with Supply Managers to meet weekly operational goals. Her responsibilities include providing feedback to teams on product improvements by identifying and resolving root causes of low quality. She also engages with Customer Operations to address quality-related inquiries, ensuring customer satisfaction.
Previous Experience in Beauty Industry
Prior to her current position, Rebekah Lai worked at Ulta Beauty as a Skin Therapist and Esthetician from 2019 to 2020. She gained valuable experience in customer service and skincare during her year-long tenure. Additionally, she was a full-time student at Crave Beauty Academy in 2019 for five months, where she further developed her skills in esthetics.
Education and Expertise
Rebekah Lai holds a Bachelor of Science degree in Business Administration with a minor in Psychology from Maryville University of Saint Louis, which she completed from 2018 to 2020. She also earned an Associate's degree in General Transfer from Saint Louis Community College between 2017 and 2018. Her educational background supports her expertise in labeling machine learning data and conducting post-process audits to ensure data quality.
Professional Skills and Responsibilities
In her role as a Quality Assurance Specialist, Rebekah Lai demonstrates expertise in identifying quality issues and implementing solutions. She plays a critical role in ensuring that operational goals are met and that product quality is maintained. Her ability to engage with teams and provide constructive feedback is essential for continuous improvement in her organization.