Vladyslav L.
About Vladyslav L.
Vladyslav L. is a Quality Operations Specialist with a background in customer service and travel management. He has worked for Avis Budget Group and Scale AI, demonstrating strong organizational skills and a friendly demeanor in his roles.
Work at ScaleAI
Currently, Vladyslav L. serves as a Quality Operations Specialist at Scale AI. He has been in this role since 2019, contributing to the company's focus on quality management in artificial intelligence operations. His responsibilities include overseeing quality assurance processes and ensuring operational efficiency. Vladyslav's experience in quality operations is pivotal to maintaining high standards within the organization.
Current Role at Avis Budget Group
Vladyslav L. has been employed at Avis Budget Group since 2017, where he holds the position of Counter Customer Service Lead. In this role, he manages customer interactions and ensures a high level of service at the counter. His experience in customer service and team collaboration has been beneficial in enhancing the customer experience and fostering a positive work environment.
Previous Experience at KiyAvia
Before joining Avis Budget Group, Vladyslav worked as a Travel Manager at KiyAvia from 2014 to 2017. During his three years in this position, he was responsible for managing travel arrangements and providing customer support in Kyiv. His role involved coordinating travel logistics and ensuring customer satisfaction.
Background in Passenger Services
Vladyslav L. began his career in the aviation industry as a Passenger Service Agent at Swissport from 2013 to 2014. This role provided him with foundational experience in customer service and operations within the travel sector. His time at Swissport contributed to his understanding of passenger needs and operational procedures.
Education and Expertise
Vladyslav L. studied at the National Technical University of Ukraine 'Kyiv Polytechnic Institute', where he earned a Master of Engineering (MEng) degree in Metallurgical Technology/Technician. His education spanned from 2007 to 2013, equipping him with technical knowledge and skills that complement his professional roles in operations and customer service.