Becky Shine
About Becky Shine
Becky Shine is a Customer Success Systems Analyst at Scaled Agile, Inc., where she has worked since 2024. She has a diverse professional background in education and technology, having held various roles at Scaled Agile and other organizations.
Work at Scaled Agile
Becky Shine currently serves as a Customer Success Systems Analyst at Scaled Agile, Inc., a position she has held since 2024. Her role is based in Cincinnati, Ohio, and she operates remotely. Prior to this, she worked in various capacities at Scaled Agile, including as a Certification Exam Development Specialist from 2020 to 2022 and as a Community Success Representative from 2019 to 2020. Additionally, she was a Release Manager from 2022 to 2024, contributing to the company's initiatives in customer success and certification processes.
Education and Expertise
Becky Shine holds a Bachelor's degree in English from Allegheny College, where she studied from 1989 to 1993. She furthered her education at the University of Cincinnati, earning a Master of Education in Elementary Education between 1993 and 1995. Her educational background is complemented by her strong expertise in educational technology, which enhances her effectiveness in customer success systems.
Background
Becky Shine has a diverse professional background that spans various roles in education and business. She began her career as a Teacher at Aurora Public Schools from 1996 to 1998. She then transitioned to the role of Manager of Member Implementations & Training at ELM Resources from 2001 to 2004. Following this, she worked as a Senior Recruiter at FieldPros, Inc. from 2014 to 2019. Additionally, she co-owned Fog City Dogs from 2004 to 2015, showcasing her entrepreneurial experience.
Achievements
Throughout her career, Becky Shine has developed skills in team building and management, which have been instrumental in her roles at Scaled Agile and other organizations. Her experience in both elementary and higher education sectors provides her with a broad perspective on educational needs and solutions, contributing to her effectiveness in customer success roles.