Daniel Quick
About Daniel Quick
Daniel Quick serves as the Chief Customer Learning Officer at Scaled Agile, Inc., where he has worked since 2023. He has extensive experience in customer education and educational psychology, having held leadership roles in various organizations focused on learning strategies and product experience.
Work at Scaled Agile
Daniel Quick serves as the Chief Customer Learning Officer (CCLO) at Scaled Agile, Inc., a position he has held since 2023. In this role, he provides leadership for the design and development of SAFe learning solutions, which encompass courseware, e-learning, certification, and practice support tools. His focus is on enhancing customer education and ensuring that learning solutions align with business agility principles.
Education and Expertise
Daniel Quick has a robust educational background, having studied Psychology at UCLA, where he earned a Bachelor of Arts degree from 1993 to 1998. He further pursued advanced studies in Educational Psychology at The University of Texas at Austin, achieving a Master of Education while being a PhD candidate from 2004 to 2009. Additionally, he obtained a Master of Arts in Educational Leadership and Technology from New York University between 1998 and 2000. His educational foundation supports his extensive expertise in customer education and learning strategies.
Background
Daniel Quick has a diverse professional background, with significant experience in customer education and product experience across various organizations. He has held leadership roles at companies such as Optimizely, Asana, and Thought Industries. His career spans multiple positions, including Global Manager of Customer Education at Optimizely and Senior Director of Product Experience at Thought Industries. His work has consistently focused on developing effective learning solutions tailored to customer needs.
Achievements
Daniel Quick co-authored 'The Customer Education Playbook,' which is recognized as a significant contribution to the field of customer education. His leadership in educational psychology informs his approach to developing learning solutions that support business agility through the SAFe framework. He has also played a pivotal role in creating educational programs that enhance customer engagement and product understanding.