Erica Durso
About Erica Durso
Erica Durso serves as the Learning Product Development Manager at Scaled Agile, Inc., where she has worked since 2023. With a diverse background that includes roles at Apple and experience in various fields, she excels in combining skills in sales, market research, and data analysis to enhance organizational effectiveness.
Work at Scaled Agile
Erica Durso currently serves as the Learning Product Development Manager at Scaled Agile, Inc., a position she has held since 2023. Based in Boulder, Colorado, she works in a hybrid capacity, contributing to the development of learning products that align with the company's objectives. Prior to her current role, she worked at Scaled Agile as a Curriculum Developer and an Instructional Designer, gaining valuable experience in educational content creation and instructional methodologies.
Previous Experience at Apple
Erica Durso has a significant tenure at Apple, where she held multiple roles from 2010 to 2018. She began as a Business Expert, providing insights and support to customers. Later, she transitioned to the role of Customer Trends Researcher, focusing on market analysis. Additionally, she served as a Preservation and Operations Specialist, managing operational tasks and ensuring the preservation of resources. Her diverse roles at Apple contributed to her comprehensive understanding of customer needs and market dynamics.
Education and Expertise
Erica Durso earned her Bachelor’s Degree in Management and Economics from the University of Kentucky, where she studied from 2003 to 2006. Her educational background provides a strong foundation in business principles and economic theories. She combines her academic knowledge with practical skills in sales, market research, human resources management, and data analysis, enabling her to drive change and improve processes within organizations.
Diverse Career Background
Erica Durso possesses a diverse career background that spans various industries, including banking, data analytics, small business management, and B2B sales. This varied experience equips her with a broad perspective on business operations and customer engagement. Her ability to integrate skills from different sectors allows her to approach challenges with innovative solutions and a strategic mindset.
Professional Aspirations
Erica Durso is focused on strategizing effective sales campaigns, product launches, and organizational branding. She is passionate about fostering collaboration among talented teams to achieve shared goals. Her commitment to supporting team dynamics and driving organizational success reflects her dedication to professional growth and excellence in her field.