Alvaro Cruz
About Alvaro Cruz
Alvaro Cruz is a Jr. Network Engineer at ScaleMatrix, where he has worked since 2018. He previously served as a Production Manager at Sanoh America, Inc. and has extensive experience in customer service engineering.
Work at ScaleMatrix
Alvaro Cruz has been employed at ScaleMatrix since 2018 as a Junior Network Engineer. His role involves managing network operations and ensuring the efficiency of network systems. Prior to this position, he worked as a NOC Engineer at ScaleMatrix from 2016, contributing to the company's network operations center. His experience in these roles has equipped him with practical skills in network management and troubleshooting.
Previous Experience at Sanoh America, Inc
Before joining ScaleMatrix, Alvaro Cruz worked at Sanoh America, Inc as a Production Manager from 1999 to 2005. During his six years in this role, he was responsible for overseeing production processes in San Diego, California. This experience provided him with valuable insights into operational management and team leadership.
Education and Expertise
Alvaro Cruz holds two Bachelor’s Degrees from Universidad San Francisco de Quito, one in Business Administration and Management, and another in Finance. He completed his studies from 1992 to 1996. In addition to his academic qualifications, he has earned certifications in CompTIA A+, Network+, and CCENT, demonstrating his expertise in IT and networking.
Customer Service Engineering Experience
Alvaro Cruz has nine years of experience as a customer service engineer at a local data center in San Diego. This role involved providing technical support and solutions to clients, enhancing his skills in customer interaction and technical problem-solving.
Professional Skills and Attributes
Alvaro Cruz is recognized for his creative thinking and strong problem-solving skills. He approaches challenges with a positive and optimistic attitude, which contributes to his effectiveness in technical roles. His interests in server/client applications and computer networks further support his professional development in the IT field.