Douglas Owens
About Douglas Owens
Douglas Owens serves as the Director of Support Operations at ScaleMatrix, a position he has held since 2015. He has extensive experience in the technology sector, having previously worked as Managing Director of US Operations at CBL Data Recovery and in various roles at ScaleMatrix.
Current Role at ScaleMatrix
Douglas Owens serves as the Director of Support Operations at ScaleMatrix. He has held this position since 2015, contributing to the company's operational efficiency and customer support strategies. His role involves overseeing support operations and ensuring that client needs are met effectively. He works in the Greater San Diego Area, where ScaleMatrix is located.
Previous Experience at ScaleMatrix
Prior to his current role, Douglas Owens worked at ScaleMatrix in various capacities. He started as a NOC Engineer in 2012, where he worked for seven months before being promoted to NOC Manager. As NOC Manager, he held the position from 2012 to 2015, where he managed network operations and support teams.
Experience at CBL Data Recovery
Douglas Owens served as the Managing Director of US Operations at CBL Data Recovery from 2001 to 2010. During his nine years in this role, he was responsible for overseeing operations in the Greater San Diego Area, focusing on data recovery services and operational management.
Educational Background
Douglas Owens studied Computer Programming at Bay Valley Technical Institute, where he earned an Associate of Science (AS) degree from 1985 to 1987. He also studied at El Capitan, furthering his educational qualifications in the field.