Colin Roche
About Colin Roche
Colin Roche is the PDR Team Lead at ScalePad, where he has worked since 2021, focusing on automating tasks and improving operations for managed service providers. He previously held a position as a Customer Experience Representative at Direct Tap and holds a Bachelor's degree in Retail and Services Management from Technological University Dublin.
Work at ScalePad
Colin Roche has been employed at ScalePad since 2021, serving as the PDR Team Lead. In this role, he focuses on automating tasks and streamlining operations for Managed Service Providers (MSPs) globally. He joined ScalePad's Partner Development team to enhance MSPs' asset and backup strategies, contributing to the company's mission of improving operational efficiency for its partners.
Previous Experience
Before joining ScalePad, Colin Roche worked at Direct Tap as a Customer Experience Representative from 2020 to 2021. In this position, he gained valuable experience in customer relations and service delivery within the Vancouver, Canada Area. His background in customer experience has informed his current role at ScalePad, where he continues to prioritize partner engagement and support.
Education and Expertise
Colin Roche studied at Technological University Dublin, where he earned a Bachelor's degree in Retail and Services Management from 2015 to 2019. His educational background provides him with a solid foundation in management principles and customer service strategies, which he applies in his professional roles.
Relocation to Vancouver
Colin Roche relocated from Dublin to Vancouver for a new experience prior to his tenure at ScalePad. This move reflects his willingness to embrace new opportunities and challenges in his career, contributing to his professional development and broadening his perspective within the tech industry.