Matthew Marchant
About Matthew Marchant
Matthew Marchant serves as the Vice President of Success at ScalePad, a position he has held since 2024. He previously worked at AcuityAds Inc. and Indeed.com in various customer success roles, accumulating extensive experience in the field.
Work at ScalePad
Matthew Marchant serves as the Vice President of Success at ScalePad, a role he has held since 2024. In this position, he focuses on enhancing customer satisfaction and driving success strategies within the organization. His leadership aims to align customer needs with ScalePad's offerings, ensuring a positive experience for clients.
Previous Experience at AcuityAds Inc.
Prior to joining ScalePad, Matthew worked at AcuityAds Inc. as the Vice President of Customer Success from 2021 to 2022. During his tenure in Toronto, Ontario, he was responsible for overseeing customer success initiatives and fostering relationships with clients to enhance their experience with the company's advertising solutions.
Career at Indeed.com
Matthew Marchant held multiple roles at Indeed.com from 2014 to 2021. He began as an Account Executive, then progressed to Regional Manager of Customer Success for Canada from 2015 to 2017. Following this, he served as Director of Customer Success for Canada and South America from 2017 to 2021, where he managed customer success teams and strategies across these regions.
Education and Expertise
Matthew studied at Ryerson University, where he earned a Bachelor of Commerce (B.Com.) degree from 2008 to 2012. His educational background provides a foundation in business principles, which he has applied throughout his career in customer success and management roles.