Travis Harris
About Travis Harris
Travis Harris is the Director of Product Adoption at ScalePad, where he has worked since 2023. He has held various roles at ScalePad and previously served as Operations Manager at Check-It Monitoring Solutions Inc.
Current Role at ScalePad
Travis Harris serves as the Director of Product Adoption at ScalePad, a position he has held since 2023. In this role, he focuses on enhancing user engagement and ensuring that clients effectively utilize ScalePad's products. His responsibilities include developing strategies to improve product adoption rates and collaborating with various teams to align product offerings with customer needs.
Previous Positions at ScalePad
Travis Harris has held multiple roles at ScalePad. He began as a Sales Engineer from 2019 to 2021, where he provided technical support and solutions to clients. He then transitioned to the role of Success Operations Manager in 2021, focusing on operational efficiencies and customer success strategies. In 2022, he was promoted to Director of Success, a position he held until 2024.
Experience at Check-It Monitoring Solutions Inc.
Before joining ScalePad, Travis Harris worked at Check-It Monitoring Solutions Inc. as Operations Manager from 2012 to 2019. In this role, he managed daily operations and implemented processes to enhance service delivery. His tenure at Check-It Monitoring Solutions contributed to his expertise in operational management and customer service.
Professional Background
Travis Harris has a diverse professional background with over a decade of experience in operations and customer success. His career spans various roles in technology and service-oriented companies, primarily in Canada. His experience in both technical and managerial positions has equipped him with a comprehensive understanding of product adoption and customer engagement.