Christopher Mc Nerlin

Senior Customer Success Manager @ Scandit

About Christopher Mc Nerlin

Christopher Mc Nerlin is a Senior Customer Success Manager at Scandit, where he has worked since 2022 in London, England. He has held various roles in customer success and business development across multiple companies, including WGSN and Attraqt, and has a background in Government and Management from the University of Birmingham.

Current Role at Scandit

Christopher Mc Nerlin serves as the Senior Customer Success Manager at Scandit, a position he has held since 2022. Based in London, England, he focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. His role involves collaborating with various teams to address customer needs and drive engagement with Scandit's solutions.

Previous Experience in Customer Success

Before joining Scandit, Christopher held several roles in customer success management. He worked as a Senior Customer Success Manager and Team Lead at Attraqt from 2019 to 2021, where he led initiatives to improve customer experience. He also served as Regional Manager for Retail Customer Success at JOOR for nine months in 2021, further contributing to his expertise in managing client relationships.

Background in Business Development

Christopher's career includes significant experience in business development. He was the Business Development Director for WGSN in the EMEA region from 2015 to 2017. This role involved strategic planning and relationship management, which enhanced his skills in driving business growth and customer engagement.

Educational Qualifications

Christopher studied at the University of Birmingham, where he focused on Government and Management, achieving a degree in Public Policy. This educational background provided him with a strong foundation in policy analysis and management principles, which he applies in his professional roles.

Early Career and Internships

Christopher began his career with various roles that contributed to his professional development. He interned at London 2012 for three months in 2009, gaining valuable experience in event management. He also worked at EDITED in multiple capacities, including as a Commercial Executive and Account Manager, where he developed skills in customer relations and commercial strategy.

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