Guillaume Morgado
About Guillaume Morgado
Guillaume Morgado is a Senior Customer Success Manager at Scandit, overseeing operations in France, Iberia, and Italy. He has extensive experience in customer success and account management, having previously worked for notable companies such as Oracle, SAP, and Teradata Applications.
Current Role at Scandit
Guillaume Morgado serves as the Senior Customer Success Manager for France, Iberia, and Italy at Scandit. He has held this position since 2021 and is based in the Paris area. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Scandit's solutions across the specified regions.
Previous Experience in Customer Success Management
Prior to joining Scandit, Morgado accumulated extensive experience in customer success management. He worked at Oracle as a Customer Success Manager from 2015 to 2021, and at SAP Customer Experience as a Senior Customer Engagement Executive from 2018 to 2021. Additionally, he held the position of Senior Account Manager at Gigya from 2017 to 2021, contributing to his expertise in managing customer relationships and driving product adoption.
Educational Background
Guillaume Morgado has a diverse educational background. He studied at Aix-Marseille University, where he focused on Marketing/Communication and Commerce International, achieving an IUT Technique de Commercialisation from 2001 to 2003. He also attended Coventry University, earning a Bachelor of Sciences in European Engineering Business and Management in 2004. Furthermore, he completed a Master's degree in Marketing BtoB and Commerce International at ESC Toulouse from 2004 to 2006.
Career Path and Previous Roles
Morgado's career includes various roles in account management and sales. He worked at Emailvision as an Account Manager for one year in 2011-2012. He also held positions at Ozitem as Ingénieur Commercial from 2007 to 2009, NTT Europe Ltd. as an Account Manager from 2009 to 2010, and Teradata Applications as an Account Manager from 2013 to 2015. This diverse experience has equipped him with a comprehensive understanding of customer needs and business strategies.