Joel Fischer
About Joel Fischer
Joel Fischer serves as the Team Lead for Enterprise Customer Success in the Americas at Scandit. He has a diverse background in customer success roles across various companies, including Scandit, Sense, and CareerBuilder, with a focus on client engagement and onboarding processes.
Current Role at Scandit
Joel Fischer serves as the Team Lead for Enterprise Customer Success in the Americas at Scandit. He has held this position since 2023 and operates remotely from Savannah, Georgia. In this role, he is responsible for overseeing customer success initiatives and ensuring client satisfaction within the enterprise sector.
Previous Experience at Scandit
Prior to his current role, Joel Fischer worked at Scandit as an Enterprise Customer Success Manager from 2022 to 2023. During his tenure in Nashville, Tennessee, he focused on enhancing customer engagement and retention strategies for enterprise clients.
Career Background in Customer Success
Joel Fischer has a diverse background in customer success roles across various companies. He worked as a Customer Success Manager II at CareerBuilder from 2019 to 2020 and held multiple positions at UberEats, including Customer Success Manager and Onboarding Specialist, from 2016 to 2018. His experience includes managing onboarding processes and ensuring smooth transitions for clients.
Education and Skills
Joel Fischer studied at Tennessee Technological University, where he focused on Business, Management, Marketing, and Related Support Services, achieving a degree in Marketing. He possesses strong skills in client engagement and retention, particularly within the tech, SaaS, and internet industries. His expertise includes effectively managing both internal and external stakeholders.
Experience in Data Analysis and Market Research
In addition to his customer success roles, Joel Fischer has experience in data analysis and market research. He worked as a Strategic Data Analyst at JumpCrew for three months in 2020 and served as a Market Researcher at Atom Tickets for five months in 2015. These roles contributed to his analytical skills and understanding of market dynamics.