Jonathan Schradi
About Jonathan Schradi
Jonathan Schradi serves as the Senior Director of Customer Success at Scandit, bringing extensive experience in customer success roles across various companies, including Attraqt and Jive Software. He has a strong educational background in Industrial Management and has demonstrated commitment through participation in endurance sports.
Work at Scandit
Jonathan Schradi serves as the Senior Director of Customer Success at Scandit, a position he has held since 2022. In this role, he is responsible for overseeing customer success initiatives and strategies, ensuring that clients achieve maximum value from Scandit's products and services. His leadership focuses on enhancing customer satisfaction and fostering long-term relationships.
Career at Attraqt
Jonathan Schradi has an extensive career at Attraqt, where he held several positions including Director of Customer Success, VP of Customer Success, and Head of Customer Success. His tenure at Attraqt spanned from 2017 to 2022, during which he built a customer success team from scratch. He emphasized renewals and expansion within the existing customer base, contributing to the company's growth in the customer success domain.
Previous Experience in Customer Success
Before his roles at Attraqt, Jonathan worked in various customer success and account management positions. He was a Customer Service Manager at Simon Hegele Logistics and Service Ltd from 2010 to 2012, and he served as a Customer Service Coordinator at Infineum from 2007 to 2010. His experience also includes roles at Jive Software, where he progressed from Technical Account Manager to Senior Technical Account Manager.
Education and Expertise
Jonathan Schradi studied Industrial Management at Berufsakademie Stuttgart, where he achieved a Diplom Betriebswirt from 2003 to 2006. He also attended the Open University of London, earning a Bachelor of Honours in Industrial Management during the same period. His educational background provides a solid foundation for his expertise in customer success and management.
Achievements in Endurance Sports
In addition to his professional accomplishments, Jonathan Schradi has demonstrated exceptional endurance and commitment through his participation in sports. He completed an Ironman triathlon and successfully ran multiple marathons, showcasing his dedication to personal fitness and goal achievement.