Anastasiia Z.
About Anastasiia Z.
Anastasiia Z. is an IT Project Manager currently employed at Scandiweb in Riga, Latvia, and has been a Customer Service Representative at TrueCare24 in the United States since 2020. She has a background in international business and has held various roles in customer service and sales across multiple countries.
Work at Scandiweb
Anastasiia Z. serves as an IT Project Manager at Scandiweb, a position she has held since 2021. Based in Riga, Latvia, she is responsible for overseeing various IT projects, ensuring they meet client specifications and deadlines. Her role involves coordinating with different teams, managing project timelines, and facilitating communication between stakeholders to deliver successful outcomes.
Current Role at TrueCare24
Since 2020, Anastasiia Z. has been working as a Customer Service Representative at TrueCare24 in the United States. In this role, she engages with customers to address inquiries and provide support. Her experience in customer service enhances her ability to manage client relationships effectively.
Previous Experience at Transcom
Anastasiia Z. worked at Transcom as a Customer Service Specialist from 2020 to 2021. During her nine-month tenure in Riga, Latvia, she developed skills in customer interaction and problem resolution, contributing to the overall customer satisfaction of the company.
Education and Expertise
Anastasiia Z. holds a Bachelor's degree in International Business from Saimaa University of Applied Sciences, where she studied from 2013 to 2017. She also completed an 11-month program in International Business at the Waterford Institute of Technology in 2015. Additionally, she undertook a four-month intensive Finnish course at Etelä-Karjalan Kansalaisopisto in 2014.
Early Career Background
Anastasiia Z. began her career as a Sales Manager at Skyeng from 2018 to 2019 in Lappeenranta, Finland. She then worked as a Territory Sales Expert at Mars for two months in 2020 in St. Petersburg, Russia. These roles provided her with foundational experience in sales and customer engagement.