Anna Kitajeva
About Anna Kitajeva
Anna Kitajeva is an Account Manager at Scandiweb in Riga, Latvia, where she has worked since 2021. She has a background in project management and customer service, with previous roles at Bella Vista Hotel, Logopsycom, and Latvijas Mobilais Telefons SIA.
Work at Scandiweb
Anna Kitajeva has been employed at Scandiweb as an Account Manager since 2021. In her role, she develops strategic roadmaps that align the company's offerings with client needs. She also identifies strategic opportunities to enhance business value through Scandiweb's products and services. Additionally, Anna reports on the current situation with account management, providing insights and updates to ensure effective communication and proactive management of client accounts.
Previous Experience
Before joining Scandiweb, Anna Kitajeva worked at Logopsycom as a Project Management Coordinator from 2020 to 2021. Prior to that, she served as a Management Intern at Bella Vista Hotel in Corfu, Greece, for three months in 2018. Anna also has experience in customer service, having worked at Latvijas Mobilais Telefons SIA in 2016 for eight months. Furthermore, she was involved with the Erasmus Student Network as a Youth Worker from 2015 to 2020.
Education and Expertise
Anna Kitajeva studied at Erhvervsakademi Aarhus, where she earned a Bachelor's Top-up degree in Innovation and Entrepreneurship from 2019 to 2021. She also completed an AP degree in Service, Hospitality and Tourism Management at UCN, Professionshøjskolen University College Nordjylland from 2017 to 2019. Earlier, she attended Riga Grammar School of Nordic Languages, where she achieved a High School Diploma in English Language and Literature from 2004 to 2016.
Skills and Responsibilities
In her current position, Anna Kitajeva is responsible for developing strategic roadmaps and identifying opportunities to enhance business value. She escalates red flags to ensure proactive management of client accounts, which is crucial for maintaining strong client relationships. Her background in project management and customer service contributes to her effectiveness in account management.