Michael Carter
About Michael Carter
Michael Carter is a Guest Service Manager at Scene75 Entertainment Center in Columbus, Ohio, with a diverse background in retail and management. He aims to transition into a project manager role and has developed strong leadership and project skills throughout his career.
Current Role at Scene75 Entertainment Center
Michael Carter serves as the Guest Service Manager at Scene75 Entertainment Center in Columbus, Ohio. He has held this position since 2021, contributing to the management of guest services within the entertainment venue. His role involves overseeing guest interactions and ensuring a high level of service. Carter's experience in this position reflects his commitment to enhancing customer satisfaction and operational efficiency.
Previous Experience in Retail Management
Michael Carter has extensive experience in retail management, having worked in various roles across multiple organizations. He served as Store Manager at Urban Outfitters from 2008 to 2012 in the Cincinnati Area and at DICK'S Sporting Goods from 2013 to 2018 in Chillicothe, Ohio. Additionally, he was an Executive Team Lead at Target from 1996 to 2004 in the Indianapolis, Indiana Area. His background in these roles has equipped him with strong leadership and people management skills.
Career Progression and Transition Goals
Carter's career has seen a progression through various management roles, including his time as a General Manager at goPuff from 2020 to 2021 and as a STORY@Macy's Manager from 2019 to 2020 in Columbus, Ohio. He aims to transition into a project manager role within a retail organization, leveraging his substantial project skills developed through various store and organizational initiatives.
Educational Background
Michael Carter studied at Indiana University–Purdue University Indianapolis from 1997 to 2000. His educational background has provided him with foundational knowledge that supports his career in management and guest services.
Experience in Safety and Security
In addition to his retail management experience, Michael Carter worked as a Security and Safety Officer at the Columbus Zoo and Aquarium for a brief period in 2021. This role contributed to his understanding of safety protocols and risk management in a public setting.