Alicia Soo Yee
About Alicia Soo Yee
Alicia Soo Yee is a Strategic Account Manager at Schellman, where she has worked since 2023. She has a background in hospitality management and extensive experience in event management and client engagement.
Current Role at Schellman
Alicia Soo Yee serves as a Strategic Account Manager at Schellman, a position she has held since 2023. In this role, she focuses on client engagement and advocacy, driving initiatives such as 'Schellman Next.' Her responsibilities include collaborating with various departments to enhance service delivery and support the company's strategic goals. Alicia operates remotely from Orlando, Florida, and utilizes multiple communication mediums to interact effectively with clients and event attendees.
Previous Experience in Event Management
Prior to her current role, Alicia worked at Schellman as the Manager of Events from 2021 to 2023. She demonstrated her expertise in large-scale event management by planning and executing company-sponsored trips for up to 1,000 attendees. Her experience includes utilizing the Cvent Event Management Tool and registration portal, showcasing her proficiency in event technology. Alicia also has a background in video editing using Adobe Pro, which complements her event management skills.
Career Background in Hospitality and Sales
Alicia has a diverse career background in hospitality and sales. She began her career in the industry at Hilton Grand Vacations as a Marketing Concierge from 2008 to 2009. She later worked at Starwood Vacation Ownership in various roles, including VIP Marketing and Direct Sales Representative, from 2009 to 2015. Additionally, she served as a Technical Recruiter at Apex Systems from 2015 to 2017, before returning to Schellman in a business development capacity from 2017 to 2021.
Educational Background in Hospitality Management
Alicia studied at Valencia College, where she earned an Associate of Arts (A.A.) degree in Hospitality Administration/Management. This educational foundation has equipped her with the knowledge and skills necessary for her roles in the hospitality and event management sectors. Her academic background supports her professional endeavors, particularly in client relations and event coordination.