Cemal Yilmaz

Cemal Yilmaz

Customer Satisfaction And Quality Director @ Schneider Electric

About Cemal Yilmaz

Cemal Yilmaz serves as the Customer Satisfaction and Quality Director at Schneider Electric, where he has worked since 2010. He has a strong background in Quality and Environmental Management and previously held the position of Lean Manufacturing Manager at Apc-mge.

Current Role at Schneider Electric

Cemal Yilmaz serves as the Customer Satisfaction and Quality Director at Schneider Electric, a position he has held since 2018. He is based in Paris, Île-de-France, France. In this role, he focuses on enhancing customer satisfaction and ensuring quality standards across the organization. His responsibilities include overseeing quality management systems and implementing strategies to improve customer experiences.

Previous Experience at APC-MGE

Before joining Schneider Electric, Cemal Yilmaz worked at APC-MGE as a Lean Manufacturing Manager from 2008 to 2010. During his two years in this role, he was involved in optimizing manufacturing processes and implementing lean methodologies to improve efficiency and reduce waste within the organization.

Education and Expertise

Cemal Yilmaz studied at Zurich University of Applied Sciences from 2001 to 2005, where he gained foundational knowledge relevant to his career. He possesses expertise in Quality and Environmental Management, specifically adhering to ISO9001:2015 and ISO14001:2015 standards. His qualifications also include specialized knowledge in Nuclear Quality Assurance, particularly in ASME NQA-1, 10CFR50 App.B, and 10CFR21 standards.

Leadership and Management Skills

Cemal Yilmaz has demonstrated leadership skills in executive environments, particularly in the area of Business Continuity Management. His experience includes conducting Root Cause Analyses and managing projects effectively, which contributes to his role in ensuring quality and customer satisfaction at Schneider Electric.

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