Dipakkumar Brahambhatt
About Dipakkumar Brahambhatt
Dipakkumar Brahambhatt is a Customer Support Specialist at Schneider Electric in Vadodara, Gujarat, India, with a background in computer engineering and extensive experience in technical support. He has worked in various roles, including software technical support and desktop support engineering, and possesses a strong skill set in system diagnosis and ISP troubleshooting.
Work at Schneider Electric
Dipakkumar Brahambhatt has been employed at Schneider Electric as a Customer Support Specialist since 2021. He has accumulated three years of experience in this role, working from the company's location in Vadodara, Gujarat, India. His responsibilities include providing technical support and assistance to customers, ensuring effective resolution of issues related to Schneider Electric's products and services.
Previous Employment Experience
Before joining Schneider Electric, Dipakkumar Brahambhatt worked at Hindustan Coca-Cola Beverages Pvt Ltd as Software Technical Support for three months in 2018. He also served as a Desktop Support Engineer at Oil & Natural Gas Corporation Limited (ONGC) from 2019 to 2020, gaining valuable experience in technical support and system maintenance.
Education and Expertise
Dipakkumar Brahambhatt is pursuing a Bachelor's degree in Computer Engineering Technology/Technician at Ulster University, expected to complete in 2024. He previously obtained a Diploma in Computer Engineering from D.A. Diploma Engg. and Technology, Mahemdavad, where he studied from 2012 to 2018. His educational background supports his expertise in technical support and system diagnostics.
Technical Skills and Specializations
Dipakkumar Brahambhatt specializes in ISP troubleshooting and system diagnosis, with a focus on remote desktop and remote assistance. He is experienced in OS installation across various Windows versions, including Windows XP, Vista, 7, 8.1, and 10. His skills extend to PC servicing, Outlook configuration, and upgrading PC or laptop components, as well as performing user profile backups and basic networking tasks.
Certifications and Qualifications
Dipakkumar Brahambhatt has developed a strong foundation in technical support through his education and work experience. He is proficient in basic hardware repair, software installation, antivirus updates, and virus protection. Additionally, he is skilled in configuring and troubleshooting scanners, sharing folders, devices, and printers, which enhances his capabilities in customer support roles.