John Pickford
About John Pickford
John Pickford is a Customer Issue Expert Level 3 specializing in failure diagnostics at Schneider Electric, where he has worked since 2012. He studied Mechanical Engineering at The University of Edinburgh from 1990 to 1994.
Work at Schneider Electric
John Pickford has been employed at Schneider Electric since 2012, where he holds the position of Failure Diagnostic - Customer Issue Expert L3. In this role, he is responsible for diagnosing and resolving customer issues related to product failures. His expertise contributes to improving customer satisfaction and ensuring efficient operations within the company.
Education and Expertise
John Pickford studied Mechanical Engineering at The University of Edinburgh from 1990 to 1994. This educational background provides him with a solid foundation in engineering principles, which he applies in his current role at Schneider Electric. His academic training enhances his ability to analyze and troubleshoot complex mechanical issues.
Background
John Pickford has a background in mechanical engineering, having completed his degree at The University of Edinburgh. His professional journey has led him to specialize in customer issue diagnostics, where he utilizes his engineering knowledge to address and resolve technical problems effectively.
Professional Experience
With over 12 years of experience at Schneider Electric, John Pickford has developed significant expertise in failure diagnostics. His role as a Customer Issue Expert L3 involves direct interaction with customers to identify and resolve issues, showcasing his commitment to providing effective solutions in the engineering sector.