Maurizio Ciuchi
About Maurizio Ciuchi
Maurizio Ciuchi serves as the Global Delegated Admin Community Manager at Schneider Electric, a position he has held since 2020. He has a diverse background in customer care and reporting, with previous roles at Affinity Petcare and SELLBYTEL Group.
Current Role at Schneider Electric
Maurizio Ciuchi serves as the Global Delegated Admin Community Manager at Schneider Electric. He has held this position since 2020 and is based in Barcelona. In this role, he is responsible for managing the global community of delegated administrators, ensuring effective communication and support across various teams.
Previous Experience at Schneider Electric
Prior to his current role, Maurizio Ciuchi worked at Schneider Electric in various capacities. He served as a Global Reporting Specialist from 2017 to 2020, where he focused on data reporting and analysis. Additionally, he was a Subject Matter Expert in BI Analytics Customer Success for one year, from 2019 to 2020, contributing his expertise to enhance customer satisfaction and analytics capabilities.
Experience at SELLBYTEL Group
Maurizio Ciuchi worked at SELLBYTEL Group for a total of three years. He held the position of Senior Quality Specialist from 2013 to 2014, focusing on quality assurance processes. He then transitioned to the role of Senior Postsales Specialist from 2014 to 2016, where he managed post-sales support and customer relations.
Short Tenure at Affinity Petcare
In 2017, Maurizio Ciuchi briefly worked as a B2B Customer Care Representative at Affinity Petcare for two months in Hospitalet De Llobregat, Spain. This role involved providing customer support and assistance to business clients.
Professional Background
Maurizio Ciuchi has a diverse professional background in customer care and analytics. His experience spans roles in customer support, quality assurance, and data reporting, primarily within the technology and pet care industries. His career has been marked by a focus on enhancing customer experience and operational efficiency.