Matheus De Souza Fonseca
About Matheus De Souza Fonseca
Matheus De Souza Fonseca is an Associate Technical Support Representative with extensive experience in customer service and public speaking. He has worked in various roles, including as an Executive Secretary and a Missionary, and has a strong educational background in Non-Destructive Testing.
Work at School Improvement Network
Matheus De Souza Fonseca has been employed at School Improvement Network as an Associate Technical Support Representative since 2015. In this role, he provides technical assistance and support to clients, ensuring effective use of the company's educational resources. His responsibilities include troubleshooting technical issues and facilitating communication between users and the technical team.
Current Role at Fidelity Investments
Since 2019, Matheus has worked at Fidelity Investments as a Customer Service Advocate in Salt Lake City, Utah. In this position, he engages with customers to address their inquiries and provide solutions related to financial services. His experience in public speaking enhances his communication skills, allowing him to effectively assist clients.
Previous Experience as Executive Secretary
Matheus served as an Executive Secretary, where he managed office operations and collaborated with individuals across the nation to resolve various issues. This role required strong organizational skills and the ability to communicate effectively with diverse stakeholders.
Educational Background
Matheus studied at Salt Lake Community College, where he earned an Associate’s Degree in Non-Destructive Testing from 2016 to 2018. He also completed his high school education at West Jordan High School, achieving a GPA of 3.2 from 2009 to 2012.
Experience as a Missionary
From 2013 to 2015, Matheus served as a missionary for The Church of Jesus Christ of Latter-day Saints in the Brasília Area, Brazil. This experience involved public speaking and community engagement, further developing his communication skills.