Jessica Neeley
About Jessica Neeley
Jessica Neeley is a Customer Success Manager with extensive experience in educational settings and counseling. She has worked in various roles, including as an Onboarding Specialist at SchooLinks and a Counselor at Lester B. Pearson School Board, and holds a Master of Fine Arts in Counseling Psychology from McGill University.
Current Role as Customer Success Manager
Jessica Neeley currently serves as a Customer Success Manager at SchooLinks, a position she has held since 2022. In this role, she focuses on enhancing customer retention and reducing churn by assisting in the development and delivery of training for assigned districts. She conducts bi-annual business reviews with key stakeholders to promote full product adoption and identify upsell opportunities.
Experience at SchooLinks
Prior to her current role, Jessica worked at SchooLinks as an Onboarding Specialist for two months in 2022. During her time in this position, she contributed to the onboarding process for new clients, ensuring a smooth transition and effective use of the company's services.
Educational Background in Counseling Psychology
Jessica Neeley earned her Bachelor of Arts in Counseling Psychology from Rogers State University, where she studied from 2010 to 2014. She furthered her education by obtaining a Master of Fine Arts in Counseling Psychology from McGill University, completing her studies from 2014 to 2016.
Professional Experience in Education and Counseling
Jessica has a diverse background in educational and counseling roles. She served as a School Counselor at Jenks Public Schools from 2020 to 2022 and as a Counselor in Academic Training at Lester B. Pearson School Board from 2016 to 2020. Additionally, she has held various internships and positions, including a Practicum Student at McGill University and a School Counseling Intern at Lester B. Pearson School Board.
Roles in Higher Education and Community Engagement
Jessica's experience includes multiple roles at Rogers State University, where she worked as a Peer Mentor, Head Laboratory Technician, Research Assistant, and Assistant Athletic Trainer. She also volunteered at the university for four years. Her early career included positions such as Cheerleading Coach and Extended Day Program Substitute at Union Public Schools.