Cindi Fosler
About Cindi Fosler
Cindi Fosler is a Senior Director of Customer Success at ScienceLogic, with a diverse background in customer success roles across several companies, including IBM and PwC. She holds a Bachelor of Journalism from the University of Nebraska-Lincoln and a Certificate in PHR Prep from Cornell University.
Current Role at ScienceLogic
Cindi Fosler serves as the Senior Director of Customer Success at ScienceLogic. She has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and success. In her role, she is responsible for leading initiatives that ensure clients achieve their desired outcomes while using ScienceLogic's products and services.
Previous Experience at IBM
Cindi Fosler has extensive experience at IBM, where she worked in various roles from 2008 to 2017. She started as a Senior Project Manager from 2008 to 2010, followed by a position as Program Director from 2010 to 2014. Later, she served as Executive Program Manager for Customer Success from 2014 to 2017 and then as Executive Leader for Customer Success in 2017 to 2018. Her roles involved managing projects and leading customer success strategies.
Leadership at AMS and PwC
Cindi Fosler held the position of Vice President of Customer Success at AMS from 2020 to 2022, where she focused on enhancing the customer experience. Prior to that, she worked at PwC as Director of Customer Success from 2018 to 2020. In these roles, she was responsible for developing strategies to improve client relationships and ensure successful service delivery.
Educational Background
Cindi Fosler earned her Bachelor of Journalism degree in News-Editorial Journalism/English from the University of Nebraska-Lincoln. Additionally, she completed a Certificate in PHR Prep at Cornell University in 2019, which involved an 11-month program focused on human resources management.
Early Career at Experian
Cindi Fosler began her career at Experian, where she worked for 11 years from 1994 to 2005. In her roles as Client Services Supervisor, Analyst, and Project Manager, she gained valuable experience in client management and project oversight, laying the foundation for her future positions in customer success.