Denny Katona
About Denny Katona
Denny Katona is a Senior Customer Success Manager at ScienceLogic, with a military background as a Staff Sergeant in the US Army for 19 years. He has extensive experience in project management and customer relationship management across various roles in different companies.
Current Role at ScienceLogic
Denny Katona serves as a Senior Customer Success Manager at ScienceLogic since 2021. In this role, he engages with various teams including sales, product, engineering, support, and marketing to enhance customer success. He is responsible for managing the customer lifecycle and building relationships with assigned accounts. His focus includes achieving targets related to renewal rates, customer satisfaction, expansions, and upsells. Denny also strategizes to identify new use cases for ScienceLogic, aiming to provide business value and drive renewals.
Military Background and Transition to Civilian Career
Denny Katona served in the US Army as a Staff Sergeant from 1993 to 2012, accumulating 19 years of military experience. After his service, he transitioned into a civilian career with a focus on Project and Program Management. His military background has equipped him with skills in defining project charters and leading cross-functional project teams, which he has applied in various roles in the private sector.
Professional Experience in Project Management
Denny has held several project management positions throughout his career. He worked as a Project Manager at Dynamic Manufacturing Solutions, LLC for three months in 2017. He also served as a Technical Project Manager at Cognosante from 2019 to 2021. Prior to these roles, he was the RFS Program Manager at Xerox from 2012 to 2015 and the Decommission Team Lead at Atos from 2015 to 2017. His experience spans various industries and includes responsibilities for managing customer relationships and project lifecycles.
Educational Background
Denny Katona studied at Austin Community College, focusing on Project Management. He completed his high school education at Connellsville Area Senior High School, where he achieved a High School Diploma. His educational background has provided him with foundational knowledge and skills that support his career in project management and customer success.
Leadership Experience at O.P. Veteran
Denny served as the Chief Executive Officer of O.P. Veteran from 2016 to 2022. In this leadership role, he was responsible for overseeing operations and initiatives aimed at supporting veterans. His experience in this position contributed to his understanding of organizational management and community engagement.