Julie Colburn
About Julie Colburn
Julie Colburn is a Senior Customer Success Manager at ScienceLogic, where she has worked since 2020. With a background in customer success and account management across various companies, she has developed strong skills in managing large accounts and building customer relationships.
Current Role at ScienceLogic
Julie Colburn serves as a Senior Customer Success Manager at ScienceLogic, a position she has held since 2020. In this role, she focuses on managing large accounts and building strong customer relationships. Her work is centered in Reston, Virginia, where she contributes to the company's customer success initiatives. Julie's experience in customer success is complemented by her previous role at ScienceLogic as a Customer Success Manager from 2018 to 2020.
Previous Experience in Customer Success
Before joining ScienceLogic, Julie Colburn worked in various customer success roles. She was a Customer Success Manager at CareerBuilder from 2016 to 2017 and served as a Client Success Manager at FranConnect from 2014 to 2016. Her earlier experience includes a five-year tenure as a Solution Design Specialist at Avnet Technology Solutions, where she honed her skills in account management and customer relations.
Educational Background
Julie Colburn earned her Bachelor of Arts (B.A.) degree in Communication, Journalism, and Related Programs from the University of Iowa. This educational background has equipped her with strong communication skills, which she applies in her professional roles, particularly in managing customer relationships and translating needs into successful strategies.
Skills and Expertise
Julie Colburn possesses extensive skills in managing large accounts and building customer relationships. She is recognized as a persuasive and assertive negotiator, with a strong passion for closing deals. Her international experience and language skills enhance her effectiveness in sales growth and account development. Julie is also skilled in translating customer and company needs into successful campaigns and plans.
Work History Overview
Julie Colburn has a diverse work history that spans various roles and industries. She began her career as a Teller/Customer Service Representative at Wells Fargo Bank from 2002 to 2004. She later worked at Avnet Technology Solutions in multiple capacities, including Account Manager and Solution Design Specialist. Julie's experience also includes a role as Marketing Manager at Iowa Hawk Shop, showcasing her versatility in customer-focused positions.