Kyra Ecker
About Kyra Ecker
Kyra Ecker serves as the Director of Customer Advocacy at ScienceLogic, where she has worked since 2020. With a background in customer marketing and advocacy across several companies, she is recognized for her storytelling skills and commitment to customer engagement.
Current Role at ScienceLogic
Kyra Ecker serves as the Director of Customer Advocacy at ScienceLogic, a position she has held since 2020. In this role, she focuses on enhancing customer engagement and advocacy strategies within the organization. Her work involves developing initiatives that promote customer success and satisfaction, aligning with the company's commitment to delivering value to its clients. Based in the San Francisco Bay Area, Ecker's leadership in this role contributes to ScienceLogic's overall mission of providing effective solutions in IT operations.
Previous Experience at Rimini Street, Inc.
Prior to her current position, Kyra Ecker worked at Rimini Street, Inc. as the Director of Customer Marketing and Advocacy from 2018 to 2019. During her tenure, she was responsible for driving customer marketing initiatives and fostering strong customer relationships. Ecker also held the role of Senior Manager, Customer Marketing at Rimini Street from 2013 to 2018, where she further developed her expertise in customer advocacy. This experience laid the foundation for her ongoing commitment to customer engagement.
Background in Customer Marketing
Kyra Ecker has a robust background in customer marketing, having held various positions across multiple organizations. She served as the Senior Manager of Customer Marketing and References - Financials at Oracle from 2005 to 2007. Following this, she worked at Taleo as Senior Manager of Customer Marketing and Communications from 2007 to 2008. Her diverse experiences in customer marketing roles have equipped her with the skills necessary to drive customer advocacy and engagement effectively.
Education and Expertise
Kyra Ecker earned a Bachelor of Science (B.S.) degree in Finance and Business Administration from Loyola Marymount University, College of Business Administration. Her educational background provides a solid foundation for her career in customer marketing and advocacy. Ecker is recognized for her storytelling abilities, which she effectively utilizes to enhance customer engagement strategies. Her expertise is further demonstrated through her active participation in the CustomerX Community, where she engages with trends in customer advocacy.
Achievements in Customer Advocacy
In 2023, Kyra Ecker was honored with the CustomerX Impact Award, acknowledging her significant contributions to the field of customer advocacy. This recognition highlights her commitment to advancing customer engagement practices and her influence within the industry. Ecker's work continues to impact customer advocacy strategies, showcasing her dedication to fostering strong relationships between organizations and their customers.